Help Center

No. No returns or exchanges will be accepted--no exceptions. All products are printed on demand and shipped as ordered. Due to the nature of this, an inventory is not kept and items cannot be returned.

If you are order apparel, please refer to the size chart or shoot emily@ekelleydesign.com and email with any questions or concerns before ordering.

Thank you! Orders ship from New Jersey (USA) within 3-6 business days from when the order is processed. During high volume periods like holidays or sales, processing could take up to 15 business days. For domestic orders, USPS delivers shipments in 3-6 business days. For international orders, USPS shipments may take up to 15-30 business days. All orders except international sticker orders come with tracking.

Please keep in mind that delivery times may increase during holidays. 

Once a package leaves my possession, I cannot track it any differently from you. Email me if you have any concerns but please understand I am not responsible for lost or stolen packages and am not obligated to send you a new product.

All prints are printed in-house on 69lb semi-gloss photo paper (from Canon) unless otherwise stated. Stickers are printed on matte weatherproof sticker paper, unless otherwise stated.

All apparel, mugs, totes, etc are printed on demand by Printful and shipped from their warehouse. Any stickers or prints purchased along with apparel will be shipped separately.

8x10 and 6x6 prints are mailed in a 9x11 stay-flat cardboard mailer

5x7 and 4x4 prints are mailed in a 6x9 stay-flat cardboard mailer

10x12 prints are mailed in an 11x13 stay-flat cardboard mailer.

Any print larger than 10x12 will be shipped rolled up in a poster tube

18x24 map posters may ship serparately from other items.

If you have any questions or concerns about the quality of your product(s) please shoot me an email at emily@ekelleydesign.com

No. You will be responsible for any customs fees required upon delivery in your country.